The operating system for the freight brokerage

Freight brokerages run on FreightScout.

The revenue management system that acts — it researches the account, drafts the outreach, negotiates the carrier, and defends the book. One platform where you used to run a stack.

Live across small, mid, and enterprise brokerages — and yeah, we love watching the little guy win.
Scoutdrafting → Will Vining, Veritiv
writing
To Will Vining · VP Supply Chain · Signal: Savannah DC opening (Q3)
EditApprove & sendlogged, no data entry
+38% reply rate$1.4M book defended10+ hrs / rep / wk back
FreightScout — Scout drafts the next move on every account
Plugs into the stack your brokerage already runs
DATHighwayGreenscreensTruckstopMicrosoft 365Slack
Built for your best people

Your A-players, with superpowers.

FreightScout doesn't replace your best reps and coordinators — it hands them an agent for every job they hate. The research, the data entry, the follow-ups, the check calls: gone. What's left is the part only they can do — win the account, work the relationship, make the call. Give your top performer 17 agents and they don't just keep up. They run away with it.

Built by operators

We didn't study freight brokerages.
We ran one — into nine figures.

FreightScout comes from 12 years in the business and a freight brokerage scaled into nine figures. Every workflow in it exists because we lived the problem — built by operators, validated by reps, not software tourists guessing at your day.

CM
Connor Miller
Founder, FreightScout
01 · Both sides of margin

Win it. Price it. Retain it. Recover it.

One system across the whole revenue motion — and the execution behind it.

Win

Research every account, score who's hot and why, and draft the outreach — you approve.

Price

Both sides of the equation — shipper sell rate and carrier buy pay, negotiated to your ceiling.

Retain

Freight-native churn signals flag a slipping account before the RFP goes out.

02 · Scout · AI copilot

Ask your book anything. It answers — and does the work.

Scout knows every load, account, margin and signal you have. Ask who's slipping and it tells you why, with the datapoint — then drafts the email, logs the call, sets the follow-up. You approve. Clearing the flag is the logging.

Explore Scout
Scout · "which lanes are underpriced?"

Three lanes are below your 90-day margin floor — ATL→MIA at 9%, DAL→PHX at 11%, CHI→ATL at 12%. ATL→MIA ran 22 loads in the last 30 days: the biggest bleed.

Want the re-price targets and who to renegotiate first?

Not nowYes — show me
03 · Sequences

Approve once. It works the whole cadence.

Every touch is pre-drafted for the prospect. You approve — then it sends on schedule, follows up on its own, and stops the second they reply. No rep babysitting reminders.

Explore Sequences
Sequence · Veritiv · running
Intro email
Day 1 · the Savannah DC hook
Sent
Follow-up
Day 4 · one idea, no pitch
Sent
Value-add
Day 8 · lane-level coverage
Sent
Reply detected
"Let's talk" — paused, handed to rep
Done
04 · Retention

Churn signals no CRM can see.

A shipper doesn't log in — it tenders loads. FreightScout watches what actually predicts a leaving customer: tender-volume collapse, comms-cadence drop, margin erosion, slow-pay drift — fused into one dollar-weighted at-risk score.

Explore Defend
Account health · Redwood Foods
HEALTH TRENDING DOWN
Tender volume (90d)↓ 41%
Comms cadencequiet 11 days
Service failures2 on ATL→MIA
At risk — reach out now
$1.4M trailing revenue wobbling · contract renews in 45 days.
05 · FreightScout Ops · the agent workforce

Agents run the whole load lifecycle. Build to billing.

This isn't a swarm that watches and pings you. It's an agent workforce that does the work — building the load off the tender, booking and negotiating the carrier, running the check calls, and closing out collections and billing. End to end, on every load, 24/7 — supervised, or on full autopilot. Your call.

Explore the agent workforce
Load #48231 · Savannah → MiamiLive
Load built
Tender parsed → written to TMS, no keying
Done
Carrier booked
Vetted & negotiated · $2,600, at your ceiling
Approved
Check call run
In transit · ETA Thu AM · logged to the load
Live
Billed & collected
POD in → invoice sent → payment chased
Closed
06 · AI voice agents

They make the calls no one has time for.

An AI voice agent runs your check calls — dialing carriers for pickup, transit and delivery status, capturing it live and escalating to a human the instant something's wrong. On the buy side, a deterministic engine negotiates carrier rates to your ceiling — never above it.

Explore voice agents
Check call · AI → carrier · Load #48231
AI
00:38
Agent
Hi, checking on load 48231 — picked up in Savannah yet?
Driver
Yep, loaded 9:40, rolling to Miami now.
Agent
Great — ETA still Thursday AM? Any detention?
Driver
Thursday AM, no detention.
In-transit · ETA Thu AM · logged to the load
07 · FreightScout Revenue · Self-improving

Every touch makes the next one smarter.

FreightScout Revenue learns which briefs, copy and timing actually win — and feeds it into the next draft, score and sequence.

Decision
It drafts & scores
brief · email · sequence
Action
The rep acts
edits · sends · calls
Outcome
It sees the result
reply · meeting · deal
Learn
Winners promoted
into the next draft
One platform, not a stack

You ran a stack. Now run the system.

Without FreightScout

  • The TMS records what already happened
  • Tracking shows where the truck is
  • A generic CRM + a dozen point tools that don't speak freight
  • …and the rep still does the work, in spreadsheets

With FreightScout

  • Lanes, carriers & loads are first-class — built for freight
  • Churn from tender-volume + cadence + margin, fused
  • Forward-looking — the manager's Monday pace-to-plan
  • It doesn't manage your freight. It runs it.
Connected to where freight lives

One canonical model across 190 TMS platforms.

Already running DAT, Highway or Greenscreens? FreightScout plugs into the tools you've got — and normalizes whatever TMS you're on into a single model.

DATTruckstopGreenscreensSONARHighwayproject44FourKitesMicrosoft 365GmailSlackTeamsTwilioEDIFMCSA DATTruckstopGreenscreensSONARHighwayproject44FourKitesMicrosoft 365GmailSlackTeamsTwilioEDIFMCSA
0
TMS platforms modeled
0
labeled call extractions
0
purpose-built agents
0
grunt work / rep / wk removed
Two products, one platform

Buy the side you need. Run both when you're ready.

Revenue and Ops are licensed separately. Start with one — they share the same data the day you add the other.

FreightScout Revenue
Product · per seat / month

Win & keep the freight

The revenue side — first touch to defended account. For the VP of Sales, owner & the sales floor.

  • Prospect briefs, scoring & NL research
  • Sequences that run themselves
  • Defend the book against churn
  • Load, customer, rep & lane reporting
Explore Revenue
FreightScout Ops
Product · custom pricing

Run the whole load

The execution side — an agent workforce that runs every load from build to billing. For the COO & the ops desk.

  • Build & book loads — carrier negotiated to your ceiling
  • AI check calls, live tracking & exception recovery
  • Collections & billing — invoiced, chased, closed out
  • EDI · one canonical model across 190 TMS
Explore Ops
08 · Autonomy, on your terms

Approve every move. Or let it run.

Autonomy is a dial you control

Approve every send, or switch on full autopilot — per team, per action. Start supervised. Hand over the wheel when you trust it.

Grounded in your real data

It cites the load, the lane, the margin behind every claim. It surfaces what's there — it never makes a number up.

Sits on your stack

Layers on the TMS you already run and reads it in place. No rip-and-replace, no migration project.

Runs on data you already have

It works off your TMS and inbox as they are — no new system to feed, no CRM hygiene, no fields to maintain.

On the record

Built by someone who lived it.

Connor Miller, founder of FreightScout, interviewed on Industry Champions
“Everything is gated by design — because the goal is to earn your trust as the customer. Then it’s up to you whether you toggle full autonomy.”
Connor Miller · Founder — on Industry Champions
Watch the interview

See it run your book.

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