Execution Intelligence for Freight Brokerages

Your TMS records what happened. Nobody runs what's happening now.

16 AI agents monitor every load, every carrier, every shift change. They catch exceptions before they cost you money and surface the margin leakage buried in your own data.

EXCEPTION FEED
LIVE
#15825369 · JAX → MOORESVILLE
Carrier dark 4h post-dispatch — new carrier, no GPS
PULSE
#15825088 · STL → SIOUX CITY
Uncovered, pickup in 3h, difficulty score 0.91
SWEEP
#15810594 · FT WORTH → SIKESTON
Billing hold — lumper receipt missing, 6 days
LEDGER
#15787254 · MESQUITE → TUCSON
Pre-dispatch hold — double-broker signal on assigned carrier
SENTRY
#15796561 · LATHROP → PORTLAND
Pre-delivery check due — no confirmation, 6h out
PULSE
M
Myles — #15825369 flagged as no-show risk. Backup coverage search in motion.
2m ago
01 · The Problem

The real operating system of your brokerage lives outside your software.

Brokerages don't fail from one major mistake. They bleed through thousands of small execution failures repeated every day — exceptions nobody caught, context nobody preserved, patterns nobody could see.

— · Today

Manual everything

Uncovered loads slip past pickup while reps handle the next fire
Billing holds stack up for weeks — nobody owns the follow-up
Carriers go dark with freight on the truck and you find out too late
Carrier intelligence disappears when reps leave
Shift handoffs happen over sticky notes and hallway conversations
+ · With FreightScout

16 agents watching everything

Every uncovered load scored by difficulty, ranked in a priority queue
Billing exceptions detected and assigned the day they appear
Driver dark detected in minutes — escalation starts automatically
Every carrier call transcribed, every preference captured permanently
Auto-generated shift handoffs from the actual board state
02 · The Third Layer

Freight software evolved in three phases. Only two exist.

The first two created infrastructure. The third — the one being built now — is where the real operational value lives.

LAYER 1 · BUILT

Systems of Record

TMS platforms digitized load data and back-office operations. Brokerages got a database. But databases don't execute.

LAYER 2 · BUILT

Visibility Infrastructure

Tracking APIs and shipment visibility gave the industry radar. You can see where freight is. You still can't coordinate the people executing it.

LAYER 3 · FREIGHTSCOUT

Execution Intelligence

Software that structures operational workflows, preserves institutional memory, and surfaces intelligence in real time. This layer does not exist yet. We're building it.

04 · NORMALIZATION

One languagefor all of freight.

Every TMS speaks differently. FreightScout's normalization engine translates them all into a single canonical data model and learns new field mappings automatically.

199 Platforms
Match Engine
Unified Schema
0Fields resolved
Evaluating rules
9,896
Field aliases
202
Active rules
0
Rules learned
Match rate
03 · The Agents

16 agents working your operation.

Each agent owns a slice of execution. Together they catch what reps miss, surface margin leakage buried in your data, and turn every carrier call into structured intelligence.

01
LIVE

Sweep

Surfaces every uncovered load before it slips. Ranks the queue by risk so carrier sales works the right load first instead of the loudest one.

02
LIVE

Pulse

Catches missed check calls, GPS gaps, and drivers going dark in transit. Knows when to escalate and when to stay quiet — your team stops chasing trucks that are already moving fine.

03
SPEC'D

Clear

Verifies the load is actually ready to roll before the truck arrives. Customer-specific requirements checked against reality so you find out about a problem before the driver does.

04
LIVE

Ledger

Catches the margin leakage hiding in your billing queue — missing PODs, unfiled detention, rate discrepancies, fee anomalies. The exceptions nobody owns until the close hits.

05
SPEC'D

Sentry

Watches every carrier on every load — authority risk, expired insurance, the signals that say something is off. The qualification check that doesn't end at onboarding.

06
SPEC'D

Bridge

Generates the shift handoff your team should be writing but isn't. Every open item, every fall-off risk, every Monday morning surprise — built from board state, not memory.

07
LIVE

Sage

Closes the loop on every alert. Tracks what was real, what wasn't, and how it got resolved. The reason every other agent gets sharper the longer you run.

08
SPEC'D

Atlas

Watches the watchers. Surfaces when an agent is firing too often or not often enough and proposes the fix. The system gets sharper without anyone having to babysit it.

09
SPEC'D

Myles

The operating layer. Connects signals across every other agent, escalates what needs a human, and gives you a single decision surface instead of ten dashboards.

10
SPEC'D

Lane

Turns every "I might have a truck there next week" into a match against your open loads. Supply-side capacity captured from the conversation, not lost to a notebook.

11
SPEC'D

Echo

Ask anything about your operation in plain language and get a real answer in seconds. The 15 minutes of digging your reps do every day, gone.

12
SPEC'D

Anchor

Watches every EDI tender revision so your team doesn't have to. Snapshots the original, diffs every replacement, and surfaces the date shifts and route changes hiding in a queue nobody has time to read.

13
SPEC'D

Gate

Reads the tender emails your reps are still keying in by hand. Parses the spreadsheet, structures the load, and presents it for one-click confirmation. Data entry becomes data review.

14
SPEC'D

Dock

Knows which facilities need 24-hour appointments, which ones use portal scheduling, and which ones will turn your driver away for being 15 minutes late. Catches the gaps before the truck arrives.

15
SPEC'D

Signal

Watches your customers the way the other agents watch your loads. Volume declining, disputes increasing, rate-shopping language on calls — Signal catches the drift before the relationship breaks.

16
SPEC'D

Mirror

Turns every carrier sales call into coaching data. Per-rep profiles, trend detection, and the patterns that separate your top closers from the rest. Coaching that comes from the calls, not from a clipboard.

04 · Communication Intelligence

Every carrier call. Fully understood in 30 seconds.

Every call your team makes turns into structured intelligence — automatically, in seconds. The rate. The driver. The lane preference. The capacity signal nobody would have written down. Captured the moment it's said, kept forever.

CARRIER CALL · CAPTURED
+22 SEC
WHAT YOUR REP HEARD
"Yeah man, I can do that Atlanta to Dallas Tuesday for twenty-two-hundred. I got a truck dropping in Lithonia Monday night, dry van, my guy Hector — he runs that lane every other week."
4 MIN 22 SEC · CARRIER SALES
WHAT FREIGHTSCOUT KEPT
Capacity signalATL → DFW · Tue · dry van
Rate agreed$2,200
DriverHector · regular runner
Lane preferenceATL → DFW biweekly
Matched to2 open loads
PERMANENT · SEARCHABLE
05 · Meet Myles

Your execution intelligence agent.

Myles monitors the operational state of your brokerage continuously and acts on what it finds. Embedded in workflow, reading signals from every channel.

Risk that nobody's watching for

The problems that cost you money aren't single alerts — they're three small signals nobody connected. Myles connects them, calls the no-show before it happens, and starts the recovery while your team is still on the next call.

The right person, automatically

Overdue exceptions land with the person who can actually fix them. No more sticky notes, no more "I thought you had it." The handoff that should be happening, finally happening.

Monday morning, already handled

Walk in and already know which loads are at risk, what resolved overnight, and where to spend the first hour. Not a dashboard you have to read — a briefing that tells you what to do.

Why your margin moves

Which exception types are climbing. Which carriers cause repeat problems. Which lanes burn the most resolution time. Operational insight pulled from your own data — answers to questions you didn't know to ask.

MYLES · MORNING BRIEFING
08:02 AM
3 at-risk loads in Central region. Load #15825369 flagged as no-show risk since 4 AM — backup coverage already in motion.
P0 · ESCALATED TO OPS MANAGER
7 billing holds older than 5 days. Each one tagged with the missing piece and assigned to the person who can close it.
P1 · 4 NEW SINCE YESTERDAY
Overnight resolution: 4 of 6 tracking alerts cleared automatically before anyone walked in. 2 remain — both due by 10 AM.
AUTO-RESOLVED
Capacity signal: A carrier you talked to yesterday has a truck open Tuesday — matched against 2 of your uncovered loads. Sent to carrier sales.
FROM YESTERDAY'S CALLS
Trend: Detention claims are running 22% higher than last month at one customer. Worth a conversation before the close hits.
PATTERN · 30-DAY
06 · Brokerage Memory

When a rep leaves, the intelligence stays.

Every brokerage generates enormous operational intelligence every day — and loses almost all of it. Carrier preferences, lane knowledge, pricing instincts, exception history, relationship context. FreightScout captures it and makes it permanent.

Carrier Intelligence

Lane preferences, rate patterns, availability windows, equipment, negotiation behavior — accumulated from real calls and real loads over time. Not a spreadsheet. A living profile.

Execution History

How exceptions were resolved. Which carriers covered which lanes. What worked and what didn't. Institutional knowledge preserved as structured data, not inbox history.

Workflow Context

Handoff notes, rep decisions, operational state captured the moment they occur. Not reconstructed after the fact. The new rep inherits the full history of every relationship they touch.

Communication History

Cross-channel conversations across loads, lanes, reps, and carriers — retained in full context and connected to outcomes. Phone, text, email. Searchable. Permanent.

07 · The Moat

Most software is as useful on day 1,000 as it is on day 1.

Most software peaks the day you turn it on. FreightScout gets harder to live without every week — your operation's intelligence accumulates inside it, and that's not something a competitor can ship from scratch.

Day 1

Detection + Visibility

Day one, your at-risk loads are surfaced and your billing exceptions are owned. The fires you used to find on Monday morning are already on a board, already assigned.

Day 90

Patterns Emerge

Three months in, the system knows your operation. Real alerts, not noise. Carrier profiles built from real calls. Your team trusts the queue because the queue earned it.

08 · The Founder

12 years in freight. $15M to $100M+.

Connor Miller helped scale a freight brokerage from $15M to over $100M in annual revenue. He navigated the exact workflow failures, margin leakage, and institutional knowledge loss that FreightScout is designed to eliminate. He didn't observe these problems. He lived them. FreightScout is the product he needed and couldn't find.

$906B
U.S. trucking revenue — the world's largest freight market
135K+
Loads ingested from production TMS data
16
Agents working your operation
30s
From phone call to structured record
First time in nine years I walked onto the floor Monday morning and already knew which loads were at risk, which carriers went dark over the weekend, and which billing holds needed attention before they cost us money.
Pilot brokerage · operations manager
09 · FAQ

The questions every brokerage asks.

Early access

The control point in freight execution is not occupied.

Brokerages have spent decades building systems of record. They have never had a system of execution — a layer that structures the work, preserves the intelligence, and compounds with every load. We are building it.